The Consumer's Voice (part 1 of 2): feat BCBSSC, Highmark, Northwell, and Commonwealth Care Alliance
Nov 20, 2020
Our expert panel discusses the importance of listening and responding to the voice of the healthcare consumer to improve the overall patient/member experience, clinical outcomes, and personalized care. Panelists include: David Langer, MD, Chair, Neurosurgery, Lenox Hill Hospital and star of Netflix docuseries Lenox Hill