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Bright Spots in Healthcare

Jun 24, 2021

Value-based care requires new thinking in both how we pay for care (i.e. alternative payment models) and how we engage consumers to seek care (i.e. benefit design). During this podcast, A. Mark Fendrick, MD, Director of the Center for Value-Based Insurance Design at the University of Michigan, discusses the origins and...


Jun 11, 2021

When intrinsic motivation isn't enough, a different approach to close gaps and increase satisfaction is needed. We know that rewards are effective, particularly with Medicaid members, but what's the magic number, reward, or incentive that sparks action? Our panel of experts - MaryAnn Faralli, Highmark Health Options -...


Jun 4, 2021

With healthcare costs skyrocketing, one employer found a solution to the high cost of providing healthcare to associates and their dependents. In 1991, Harris Rosen, President & COO, Rosen Hotels & Resorts actively took control of the hotel chain’s healthcare spending with extremely successful results: healthier...


May 7, 2021

To be successful in a rapidly evolving and crowded healthcare marketplace, health plans must find innovative ways to connect with consumers where they are and on their terms. While rethinking how to engage consumers, Humana created a fundamentally new service experience to deliver better outcomes and meet the...


Apr 29, 2021

Every day 79,000,000 Americans choose between paying their medical bills and basic needs like food and shelter. Medical debt destroys the financial stability of large segments of America’s most vulnerable communities and also targets the middle class, driving many families who are barely getting along into poverty....