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Bright Spots in Healthcare

May 24, 2024

Elevance Health, Blue Cross Blue Shield of South Carolina, and the Business Group on Health and Socially Determined discuss how plans can provide a more holistic and effective healthcare journey for members by gaining insight into all barriers to caring for your members, including social risks such as food insecurities, housing instabilities, financial strain, health literacy challenges, and lack of transportation.


Our expert panel explores the value of quantifying the impact of social risks and shares strategies and actions that health plans can take to improve health outcomes, reduce health disparities, decrease costs, and track measurable results. 

Link to report on Elevance's Whole Health Index (WHI) mentioned during show:


Shantanu Agrawal, MD, MPhil, Chief Health Officer, Elevance Health

April Richardson, MD, Vice President, Clinical Services, Blue Cross Blue Shield of South Carolina

Ellen Kelsay, President & CEO, Business Group on Health

Trenor Williams, MD, CEO & Co-Founder, Socially Determined

This episode is sponsored by Socially Determined

Socially Determined provides social risk data, analytics, and expertise to healthcare organizations seeking to understand how Social Determinants of Health and social risk factors impact the communities they serve. Our analytics platform, SocialScape, provides actionable insights into community-level SDOH risk exposure and individual-level social risk factors, and their impact on health care utilization, cost, outcomes, and equity.